Terms and Conditions

Welcome to our website. These Terms & Conditions govern your access to and use of our website, products, services, and any related content. By visiting, browsing, or making a purchase through our website, you acknowledge that you have read, understood, and agreed to comply with these terms in full.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

About Our Website and Services

Our platform operates as a comprehensive FMCG products store and distribution platform, offering a wide range of consumer goods including food & beverages, baby care, household essentials, personal care products, pet nutrition, and alcoholic beverages (where legally permitted).

We serve customers across multiple regions and markets, including wholesale buyers, retailers, distributors, and end consumers, subject to local laws and regulations.

Eligibility to Use Our Website

By using this website, you confirm that:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction

• You have the legal capacity to enter into binding agreements

• All information provided by you is accurate and up to date

For age-restricted products such as alcoholic beverages, users must comply with applicable age and legal requirements in their country or region.

Products and Information Accuracy

We strive to ensure that all product descriptions, images, specifications, pricing, and availability details are accurate and updated regularly. However:

• Product packaging, branding, or specifications may change without prior notice

• Images are for representation purposes only

• We do not guarantee that all information is error-free

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

H2: Pricing and Payments

All prices listed on the website are subject to change without notice. Prices may vary based on location, currency, taxes, duties, shipping costs, and availability.

By placing an order, you agree that:

• You will pay the full amount as displayed at checkout

• Applicable taxes, duties, or fees may be added

• Payments must be completed using approved payment methods

We reserve the right to cancel or refuse any order at our sole discretion.

Orders, Acceptance, and Cancellation

Placing an order on our website constitutes an offer to purchase. Order confirmation does not signify acceptance of your order.

We reserve the right to:

• Accept or reject any order

• Limit order quantities

• Cancel orders due to stock unavailability, pricing errors, or compliance issues

In the event of cancellation, any payments received will be refunded according to our refund policy.

Shipping and Delivery

Shipping timelines and delivery estimates are provided for reference only and may vary based on:

• Destination location

• Customs clearance procedures

• Logistics partners

• External factors beyond our control

We are not responsible for delays caused by customs, natural events, or third-party carriers. Ownership and risk of products pass to the buyer upon dispatch, unless stated otherwise.

Returns, Refunds, and Exchanges

Returns and refunds are subject to our specific return policy and may vary depending on product category.

Please note:

• Perishable goods, baby nutrition, medical supplements, and personal care items may not be eligible for return

• Products must be unused, unopened, and in original packaging where applicable

• Refund timelines depend on payment method and bank processing

For complete details, please refer to our Refund & Return Policy page.

Use of Website and User Conduct

You agree not to misuse the website or engage in activities that may harm the platform, including but not limited to:

• Unauthorized access or data breaches

• Uploading harmful code or malware

• Misrepresentation or fraudulent activity

• Violating any local, national, or international laws

We reserve the right to suspend or terminate access for any user found violating these terms.

Intellectual Property Rights

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, is the intellectual property of the website owner unless otherwise stated.

You may not:

• Copy, reproduce, or distribute content without written permission

• Use trademarks or branding elements for commercial purposes

• Modify or exploit website content unlawfully

Unauthorized use may result in legal action.

Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services for user convenience. We do not control or endorse these external platforms and are not responsible for their content, policies, or practices.

Users are encouraged to review third-party terms and privacy policies before engaging with them.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Issues arising from misuse of products

• Delays or disruptions beyond our control

All products are provided “as is” without warranties unless explicitly stated.

Compliance With Laws and Regulations

Users are responsible for ensuring that their purchase, use, or resale of products complies with all applicable laws, regulations, and import/export requirements in their region.

This is particularly relevant for categories such as alcoholic beverages, medical supplements, infant nutrition, and regulated consumer goods.

Modifications to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

Continued use of the website after updates constitutes acceptance of the revised terms.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from website usage or transactions shall be subject to the appropriate legal jurisdiction.

Contact Information

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact us through our Contact Us page. Our team will be happy to assist you.

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